Frequently Asked Questions
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We intake the full project package and send it to contractors that match your needs criteria. Contractors will have the opportunity to bid on your project or pass up on it. Most contractors will request a site visit where you can meet them and discuss finer details.
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Our focus is on contractors that specialize in property renovations including general contractors, electricians, carpenters, plumbers, HVAC technicians, roofers, flooring professionals and trim.
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We look for a number of things when vetting contractors for our database. Google reviews and Yelp are great resources for seeing what previous clients say about them. We verify they have the required license and certifications to complete the service they are offering. We also ensure they carry the appropriate general commercial liability insurance.
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We are currently piloting the project in Halifax, Nova Scotia and provide services to clients across Nova Scotia.
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There is a 2.5% finders fee on contracts less than $100,000 and 1.5% on contracts greater than $100,000.
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New renovations, small scale repairs and maintenance, additions, and new home construction.
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Warranties and Guarantees will be between the property owner and the contractor. Contrax Marketing is a lead generation and marketing service for home improvement projects to be matched with contractors in their region. We can not guarantee satisfaction, but instead reduce uncertainty in your hiring decision.
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As a marketing service, we can truly never guarantee you will be impressed with the work you receive. We ensure that both parties understand their roles and responsibilities including payment terms, timeline and project expectations. By acting as intermediary, we administrate payments and ensure they align with the payment terms.